Returns & Exchanges

At PinkCherryWholesale.ca, we strive to ensure your boutique is stocked with pieces you love. If you are not completely satisfied with your wholesale fashion order, we offer a 14-day return window for items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your wholesale account and navigate to the 'Order History' section to select the items you wish to return and submit a formal request.

• 2.
  Await Authorization

  Our quality control team will review your request within 48 hours to ensure the items are eligible for return and issue a Return Merchandise Authorization (RMA) number.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging, clearly marking the RMA number on the outside of the box, and ship them to our Toronto distribution center.

• 4.
  Processing and Credit

  Once your return is inspected and approved, a credit memo will be issued to your account or a refund will be processed to your original payment method within 5-7 business days.